Business Process Management

Experienced project teams help you to digitalize your business processes.

We solve problems on site.

Experienced project teams help you to digitalize your business processes

With the best experts in place we execute the digital transformation, implement digital solutions and create digital business processes in your organization.

Our specialized and experienced experts are available at short notice to make your projects in the areas of process management, change management, efficiency management and quality management successful on a sustainable basis. You can choose from a single expert up to complete teams of experts ready to deliver results.

We also take over the overall planning and execution of projects in the field of digital transformation in your organization on site. Therefore we combine in a unique way the availability of specialized resources in the field of digital expertize from our section Interim Management and Sourcing with the hands-on consulting and solution competency of a specialized BtoB solution provider in the field of digital transformation and business processes.

  • Business Process Management

    Our areas of competence at a glance:

    • Planning, management and execution of change management processes in the field of digital transformation
    • Digitalisation of marketing and customer relationship processes, in particular Omni-channel marketing
    • Evaluation, planning and operational support during implementation and optimization of CRM-Systems (SAS, Microsoft Dynamics CRM, Salesforce, Siebel, etc.)
    • Customization and optimization of CRM Systems
    • User-Trainings for CRM Systems
    • Requirement management on the interface between departments (marketing, CRM etc.) and IT
    • Roll out support incl. customizing and training of Software products as Microsoft Dynamics, Microsoft NAV, Microsoft Sharepoint or SAP
    • Digitalization of HR processes
    • Outsourcing of HR processes with a focus on (digital) recruiting and talent attraction as well as employer branding
    • Oursourced operation of talent retention processes and talent management modules
    • Planning and implementation as well as permanent execution of agile development processes and methods (SCRUM etc.)

More than 30 Billion

extra turnover are German companies expecting per year due to Industry 4.0